What is SIP ALG and Why is it Important

What is SIP ALG and Why is it Important

What is SIP ALG? SIP ALG is a network security protocol found in many gateway devices such as routers, firewalls, and modems. It functions by detecting and terminating continuous streams of data flowing in and out of your local network. Why is SIP ALG Harmful to VoIP?...
UC Solutions Premise Versus Hosted

UC Solutions Premise Versus Hosted

What is a “Hosted UC Solution?” UC stands for “unified communications”. Think of this as your phone system, only more. Instead of simply handling phone calls, a unified solution can handle everything: phone calls, web conferences, faxes, chat, and more. Hosted means...
The Importance of Personalized Service

The Importance of Personalized Service

Unlocking Business Potential: The Power of Customization in Communication Systems. In the realm of communication systems, the term “customizable” holds the key to unleashing the full potential of your business. At its essence, customization means having a...
Incorrect Outbound Caller ID

Incorrect Outbound Caller ID

Why do my calls show an incorrect name or location?  When you make an outbound call, the call often passes through many carrier networks to reach your destination. Each of those networks has their own private CNAM (caller name delivery) lookup database. They run the...