Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective....
This article explores the caution and hesitation in the healthcare industry to shift data and infrastructure off-premises. In a recent survey of hospital CIOs, close to 40% don’t see a clear business value in migrating. Yet overhead accounts for 50% of hospital...
Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan citizens. To streamline the process, they used apps and infrastructure...
How do you empower great ideas across a digital workspace so that they evolve in a fluid and organic matter? This is a critical question to answer for any company with a remote workforce—and with teams growing more diverse and intergenerational every year, it’s...
While there are multiple ways to distinguish yourself from your competitors, one sure way to set yourself apart is to create and deliver personalized experiences to both existing and prospective customers, tailored to their unique needs and preferences. One sure way...
Recent Comments