What is SIP ALG and Why is it Important

What is SIP ALG and Why is it Important

What is SIP ALG? SIP ALG is a network security protocol found in many gateway devices such as routers, firewalls, and modems. It functions by detecting and terminating continuous streams of data flowing in and out of your local network. Why is SIP ALG Harmful to VoIP?...
UC Solutions Premise Versus Hosted

UC Solutions Premise Versus Hosted

What is a “Hosted UC Solution?” UC stands for “unified communications”. Think of this as your phone system, only more. Instead of simply handling phone calls, a unified solution can handle everything: phone calls, web conferences, faxes, chat, and more. Hosted means...
What is a Softphone?

What is a Softphone?

What is a Softphone?  “Softphone” is a term in the telecommunications industry that refers to a computer-based phone. In other words, a phone service that works through either your internet browser or downloadable software. A softphone can make and receive calls...
Labeled as SPAM?

Labeled as SPAM?

Why do calls get incorrectly labeled as SPAM in general? The first thing to know is that this is not something any phone system does, including services provided by Triton — it happens on the carrier level of the called party side. Just as the receiving carrier...