Sep 26, 2024 | Triton Insights Newsletters
Love Your Business Phone? Take Your Business Phone Anywhere with Your Smartphone In today’s mobile-driven world, staying connected to your business is more important than ever. With the right tools, you can take your office phone experience on the go. Integrate your...
Sep 26, 2024 | Triton Insights Newsletters
What is SIP ALG? SIP ALG is a network security protocol found in many gateway devices such as routers, firewalls, and modems. It functions by detecting and terminating continuous streams of data flowing in and out of your local network. Why is SIP ALG Harmful to VoIP?...
Sep 26, 2024 | Triton Insights Newsletters
What are ghost calls? Ghost calls are so named because they are calls where seemingly no one is on the other end. In other words, your phone rings, you answer, say “hello,” but hear nothing in response. Eventually, the call disconnects on its own, as if the other...
Sep 26, 2024 | Triton Insights Newsletters
What is a “Hosted UC Solution?” UC stands for “unified communications”. Think of this as your phone system, only more. Instead of simply handling phone calls, a unified solution can handle everything: phone calls, web conferences, faxes, chat, and more. Hosted means...
Sep 26, 2024 | Triton Insights Newsletters
Why do my calls show an incorrect name or location? When you make an outbound call, the call often passes through many carrier networks to reach your destination. Each of those networks has their own private CNAM (caller name delivery) lookup database. They run the...
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