Love Your Phone?

Love Your Phone?

Love Your Business Phone? Take Your Business Phone Anywhere with Your Smartphone In today’s mobile-driven world, staying connected to your business is more important than ever. With the right tools, you can take your office phone experience on the go. Integrate your...
What is SIP ALG and Why is it Important

What is SIP ALG and Why is it Important

What is SIP ALG? SIP ALG is a network security protocol found in many gateway devices such as routers, firewalls, and modems. It functions by detecting and terminating continuous streams of data flowing in and out of your local network. Why is SIP ALG Harmful to VoIP?...
UC Solutions Premise Versus Hosted

UC Solutions Premise Versus Hosted

What is a “Hosted UC Solution?” UC stands for “unified communications”. Think of this as your phone system, only more. Instead of simply handling phone calls, a unified solution can handle everything: phone calls, web conferences, faxes, chat, and more. Hosted means...
Incorrect Outbound Caller ID

Incorrect Outbound Caller ID

Why do my calls show an incorrect name or location?  When you make an outbound call, the call often passes through many carrier networks to reach your destination. Each of those networks has their own private CNAM (caller name delivery) lookup database. They run the...