Sep 26, 2024 | Triton Insights Newsletters
Why do my calls show an incorrect name or location? When you make an outbound call, the call often passes through many carrier networks to reach your destination. Each of those networks has their own private CNAM (caller name delivery) lookup database. They run the...
Sep 26, 2024 | Triton Insights Newsletters
What is a Softphone? “Softphone” is a term in the telecommunications industry that refers to a computer-based phone. In other words, a phone service that works through either your internet browser or downloadable software. A softphone can make and receive calls...
Sep 24, 2024 | Triton Insights Newsletters
Why do calls get incorrectly labeled as SPAM in general? The first thing to know is that this is not something any phone system does, including services provided by Triton — it happens on the carrier level of the called party side. Just as the receiving carrier...
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