Jun 9, 2020 | Triton Insights Newsletters
Accurate client information is the holy grail of customer service. And it’s no secret that keeping your customer service teams’ data constantly updated is key to securing happier customers and brand loyalty. Less talked about, however, is the fact that...
Jun 9, 2020 | Triton Insights Newsletters
Companies that have adopted the cloud to drive business growth move faster, deliver more value and are able to address change more effectively than those constrained by rigid policies and processes. They use the flexibility of the cloud to their advantage, constantly...
Jun 9, 2020 | Triton Insights Newsletters
Few things are more challenging than having a co-worker or boss who isn’t prepared for their current position. To be fair, though, recruiters have a lot resting on their shoulders and they’re well aware of the importance of their role. Placing the wrong...
Jun 8, 2020 | Triton Insights Newsletters
Call center representatives in the medical industry have a crucial role to play. Not only must they solve the caller’s issue, but they must do so while conveying empathy, assertiveness, and confidence to the person on the line using only their voice. But to do...
Jun 2, 2020 | Triton Insights Newsletters
The quality of life for many people today is much better than it was 20 years ago. Bill Gates is bullish on tech that focuses on improving happiness and living conditions around the world. He believes that focusing on improved well-being in the next 20 years can fight...
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