Blog
AI in Business: Prioritize Cybersecurity First
AI in Business: Prioritize Cybersecurity FirstIn today's rapidly evolving digital landscape, businesses are eager to harness the power of artificial intelligence (AI) to gain a competitive edge. However, the integration of AI into business operations comes with...
PhySaaS 101
In today’s rapidly evolving security landscape, Physical Security as a Service (PhySaaS) is emerging as a game-changer for businesses seeking comprehensive protection. PhySaaS offers a fully managed, hybrid cloud-based security platform that integrates cutting-edge technologies to safeguard people, assets, and facilities.
Customer Experience (CX)
In today's hyper-competitive digital age, customer experience (CX) has emerged as a paramount factor for business success. The sheer volume of choices available to consumers has empowered them to demand seamless, personalized, and truly exceptional experiences.Read to...
Love Your Phone?
Love Your Business Phone?Take Your Business Phone Anywhere with Your Smartphone In today’s mobile-driven world, staying connected to your business is more important than ever. With the right tools, you can take your office phone experience on the go. Integrate your...
What is SIP ALG and Why is it Important
What is SIP ALG?SIP ALG is a network security protocol found in many gateway devices such as routers, firewalls, and modems. It functions by detecting and terminating continuous streams of data flowing in and out of your local network. Why is SIP ALG Harmful to VoIP?...
What are Ghost Calls and What to Do About Them
What are ghost calls? Ghost calls are so named because they are calls where seemingly no one is on the other end. In other words, your phone rings, you answer, say “hello,” but hear nothing in response. Eventually, the call disconnects on its own, as if the other side...
UC Solutions Premise Versus Hosted
What is a “Hosted UC Solution?”UC stands for “unified communications”. Think of this as your phone system, only more. Instead of simply handling phone calls, a unified solution can handle everything: phone calls, web conferences, faxes, chat, and more. Hosted means...
The Importance of Personalized Service
Unlocking Business Potential: The Power of Customization in Communication Systems.In the realm of communication systems, the term "customizable" holds the key to unleashing the full potential of your business. At its essence, customization means having a system that...
Incorrect Outbound Caller ID
Why do my calls show an incorrect name or location? When you make an outbound call, the call often passes through many carrier networks to reach your destination. Each of those networks has their own private CNAM (caller name delivery) lookup database. They run the...
What is a Softphone?
What is a Softphone? “Softphone” is a term in the telecommunications industry that refers to a computer-based phone. In other words, a phone service that works through either your internet browser or downloadable software. A softphone can make and receive calls...
Labeled as SPAM?
Why do calls get incorrectly labeled as SPAM in general?The first thing to know is that this is not something any phone system does, including services provided by Triton -- it happens on the carrier level of the called party side. Just as the receiving carrier...
We Know the Way Out From Big Telecom
Finding Freedom: A New Era in TelecommunicationsIn today's telecommunications landscape, the dominance of major corporations has often limited options and stifled innovation. However, there is hope for consumers and businesses seeking alternatives. Emerging smaller...
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