What our Customers are saying about us...
I would give 10 stars if I could! We engaged Triton Communications to help us improve our communication system to better adapt to today's work-remote environment. Their service, helpfulness, patience and follow-through were outstanding. They made the transition so easy for us and they helped us reduce our monthly fees by 60% with added and improved services. I HIGHLY recommend Triton Communications - the service you will receive will make you wish you worked with them sooner!
Prompt and friendly service. Very knowledgeable
I work in a customer service industry and am very aware of the value and importance of both customer service and loyalty. It is clear that these are as important to Triton Communications. A few months ago, Darrin and Jason helped me navigate through an office move successfully and without interruption. This week, Darrin spent over two hours on the phone with me and another vendor of ours to help solve an urgent matter. He had nothing to gain from this time given the issue was with the other vendor. He did this to help ensure a successful resolution to our problem-a true example of world class service.
They deserve more than 5 stars. We decided to upgrade our phone system concurrent with our relocation to our new office suite. We could not be happier with the product that we received and the service that we continue to receive from Louis and his entire staff. Everyone is very friendly, patient and responsive. They worked with us in creating the exact system that we needed for our new office, which has allowed us to become more mobile and has been a huge cost saving from our old system/provider. Highly recommend!
A+++ This company is by far the best, most responsive and professional communications company I have ever had the pleasure of dealing with as a small business owner! We recently moved offices at the end of 2020 and, often, one of the most frustrating and frightening things that can happen to a business owner when this happens is any delay in having your old phone and fax lines transferred to your new office. There was not even a single day of delay in getting everything, including all of our old phone numbers we have had for over 30 years, transferred and up and running at our new business location. This company was on top of it every step of the way and very responsive any time I had any questions or concerns. Also, the new VOIP phone system we now have in our office is amazing. I highly recommend this company and would use them again in
the future. Thank you very much!
5 Stars and would give more if I could. They replaced our 20+ year old business phone system with a new VOIP system that has been great. We were so outdated we needed to update a lot of our cabling ( including getting a hard line all the way to our office in the back of our warehouse) so Triton did that for us too. Between Louis, Dominic, Jason, and Nora all of our questions and issues were solved quickly and correctly. They walked us through figuring out what exactly we were paying before ( had 3 different phone/internet bills) as well as the cancellation and porting process. All of our options were laid out in front of us so we could figure out the things we needed and those we didn't need, zero pressure. The whole process was done carefully and in a way that created zero down time. Our new system is so much more functional and does so much more than what we had before plus all our employees love it. Would 100% recommend to anyone needing a new phone system.
We received excellent service from Triton Communications. We migrated to a new software version and new phone equipment and all went smoothly. From planning to implementation, Louis and his team were knowledgeable, responsive, and they timely effected all changes. We could not be more pleased with their work.
Triton Communications are extremely helpful with our small business phone services. They are very knowledgeable with the different types of phones in the market. The customer service is also top notch. We never had an issue regarding troubleshooting our devices. Their responses are quick and thorough in helping us fix any issues with our phone system.
Our office has had service with Triton for 15 years +. They are very responsive, and have excellent customer service. Whenever we have an issue they are quick to come out and fix the problem, we can always depend on Triton to add they are very knowledgeable when it comes to our phone needs. Nora is great, she records all of our office greetings for holidays, or in general. No need to call Triton I just send an email and they take care of all of our office phone needs right away. All of their team is awesome - Highly recommend their service to anyone.
The team at Triton has been exceptionally helpful in providing a phone service that worked for our facility. They have exceeded our expectations and offered us services we didn't realize we needed to make our business flow more effectively.
I called several companies in search of my overhead paging/phone ringer needs and boy am I glad I found Triton Communication.
Where do i start....
1. Darin, one of the owners was very up front and willing to take a look at my needs before blindly quoting, unlike other companies i called. He was also quick to respond to calls and emails.
2. There was one issue with hardware and they quickly resolved it without me having to push the issue.
3. The techs, Jason and Dominic were very professional and easy to deal with.
At the end of the day, I'd use them again and would recommend them in a second.
We've partnered with Triton for more than seven years on our phone system and communications and as we continue to grow, we're getting needy. Triton meets our needs quickly, no muss no fuss - I highly recommend their annual service contracts. They're worth every penny (and they don't even cost that many pennies!)
They are great, saves me money each month and provides a great service.
Triton Communication has performed work at our California location several times for us and have always done great work. Since this location is remote for me they have been great and being the eye and hands for our structured cabling needs.
Did a great job steering us in the right direction from an old PBX system to a Cloud based solution. Prompt response and on-time with their commitments. Would definitely recommend them to anyone.
We got our new phone system from Triton just a month or so ago.
They did a great job!!! From calling and asking for someone to come out and check our old system to see if it was still working to installing our new system. They were very efficient and got it done very quickly. All the installers were professional and very nice. I would recommend them to anybody looking to get a new or refurbished phone system.
White Glove customer service. Friendly and quick call response times. Have used Triton Communications for over 8 years and will continue to use for many more years to come.
I've been using Triton Communications, Inc. for many, many years. We get solicited all the time by telecom companies, but I wouldn't trust anyone but them. They're a tight knit company, which I appreciate, because whenever you contact them, they're always happy to help, or can quickly transfer you to someone who can. They stay up to date on current technology, and are always there to update my services when necessary. I wouldn't go anywhere else for my communications needs.
Great staff quick response time and amazing tech support.
When buying equipment service is usually more important than
We have been using Triton at our law firm for years with excellent results. Highly recommended!
Triton Communication excels in customer service. We recently upgraded from a technologically obsolete phone system and Triton made the switch very easy and user-friendly.